Privacy Policy
Effective Date: April 15, 2024

1. Introduction
At shaylablackstore.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify online store and website, and when you subscribe to our newsletter.

2. Information We Collect
We collect the following types of information:
a. Personal Information:

• Name
• Email Address
• Shipping and Billing Address
• Payment Information
• Phone Number (if provided)

b. Non-Personal Information:

• Browser and Device Information
• IP Address
• Website Usage Statistics

3. How We Use Your Information
Your information is used to:

• Process and fulfill orders.
• Communicate order updates.
• Send newsletters and promotional emails (via MailChimp and Klaviyo).
• Improve our website and services.
• Comply with legal obligations.

4. Newsletter and Marketing Communications
We use MailChimp and Klaviyo to manage our email marketing campaigns. If you subscribe to our newsletter, your name and email address will be stored securely by MailChimp. You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or contacting us directly. Klaviyo provides situational marketing emails. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

MailChimp’s privacy policy is available at https://mailchimp.com/about/security/.

Klaviyo’s privacy policy is available at https://www.klaviyo.com/legal/privacy.

5. Cookies and Tracking Technologies
We use cookies to:

• Enhance website functionality.
• Analyze website traffic.
• Provide targeted advertisements.

You can adjust cookie preferences through your browser settings.

6. Sharing Your Information
We only share your information with:

• Shopify (to process orders).
• Payment processors (e.g., Stripe, PayPal).
• MailChimp (for weekly email marketing)
• Klaviyo (for situational email marketing)

We do not sell your personal information to third parties.

7. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights
Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• File a complaint with a data protection authority.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with the "Effective Date" above.

12. Contact Us
For questions or concerns about this Privacy Policy, please contact us at shop@shaylablack.com.

13. GDPR Compliance (For EU Customers)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request details about the personal data we hold about you.
• Right to Rectification: Correct inaccuracies in your personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal and contractual obligations.
• Right to Restriction: Restrict the processing of your data under certain circumstances.
• Right to Data Portability: Obtain a copy of your data in a commonly used format.
• Right to Object: Object to the processing of your data for direct marketing or other purposes.

To exercise your rights under GDPR, contact us at shop@shaylablack.com.

14. CCPA Compliance (For California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know: Request details about the personal data we collect, use, and share.
• Delete: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Direct us not to sell your personal information (Note: We do not sell personal data).
• Non-Discrimination: Exercise your rights without facing discrimination.

To exercise your CCPA rights, contact us at shop@shaylablack.com or 817-701-8126.